Sorry but too late mate, i suppose the unlock program should work with a couple of clicks but sadly not, spent almost a day fiddling with it as i needed it urgently and now virgin earned the bucks as they were the only solution i could have found (and worked right away) Please be note that before the unlock process I have the software detect the modem and the status of the modem are as below: Now press "SHIFT" key and hold while modem restarts! I have enclosed some log during unlock process as below for your reference: I would be highly appreciate of someone kindly help me out!!! I did even tried on another computer however the result is the same. I have tried to uninstall and reinstall the DC-unlock client software and the modem software three to four time (with the modem software closed during unlock process). I'm using DC - Unlocker 2 Client with Windows XP with service pack 2. However the unlock process failed with error code 21. During the unlock process went smoothly until the message "Now press "SHIFT" key and hold while modem restarts!", I did press and hold the shift key while modem restart. Hi I bought enough credit to unlock my modem.
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